Capturing your true customer revenue potential
This post is part 4 of a 5-part series on Customer Revenue Optimization and our Smart Account Planning process based on the Rootit® platform. Read the rest of the series. When salespeople monitor the performance of their accounts, they typically have a view on high-level metrics like revenue & margin increase. However, the link with the drivers of the initial account plan, designed to grow the customer, is completely out of sight. What is the progress on the defined actions?